Salary packaging support in response to COVID-19


We are still here and ready to help you get the most from your salary packaging benefits.
In line with Government recommendations, many companies are operating working from home arrangements and major phone networks are experiencing intermittent issues. 
As a result, your ability to contact us, and for us to contact you, may be impacted from time to time. We apologise if this affects our ability to handle your call in a timely manner.


The salary packaging funds will be available on your card the day after pay day.  The first payment to the EML Card will happen on the first pay day in April 2020.  The easy to use EML Benefits app will provide you with access to your card balance as well as your transaction history. You can also access this information via your Online Account.


Please note, you can’t make a withdrawal or check your balance at an ATM.