Salary packaging support in response to COVID-19


We are still here and ready to help you get the most from your salary packaging benefits.
In line with Government recommendations, many companies are operating working from home arrangements and major phone networks are experiencing intermittent issues. 
As a result, your ability to contact us, and for us to contact you, may be impacted from time to time. We apologise if this affects our ability to handle your call in a timely manner.


As your salary packaging card is a pre-paid Mastercard, it cannot be used to set up future payments such as direct debits or ongoing regular payments. This is due to the terms and conditions of salary packaging cards, which require the card to be funded before a payment can be made.