Salary packaging support in response to COVID-19


We are still here and ready to help you get the most from your salary packaging benefits.
In line with Government recommendations, many companies are operating working from home arrangements and major phone networks are experiencing intermittent issues. 
As a result, your ability to contact us, and for us to contact you, may be impacted from time to time. We apologise if this affects our ability to handle your call in a timely manner.


You can add the card to your ‘digital wallet’ as soon as you have activated your card. You can do this through the EML Benefits app, or alternatively, you can add the Card manually once you have received your physical or ‘proxy’ card. Please note that you will not be able to add the card to your digital wallet until you have activated it.